603 7846 9008 / + (6) 019 6433 368
+ 6 03 9235 1000 / + 6 03 7846 4121
IN-HOUSE PROGRAMS
WCS / In-House Programs
We offer In-House programs at the request of companies and organizations. In-house programs are usually conducted at the client's premises or even hotels arranged by the clients. The client should have a proper training room / hall with facilities such as LCD Projector, White Screen, White Board, Flip Charts and Marker Pens. Training is usually between 9.00am - 5.00pm. There will be 2 tea-breaks and a lunch break on each day.

We provide in-house training for all our public programs as well as other topics that you may have in mind and relevant to your organization.

We conduct training in both English and Bahasa Malaysia.

Kindly call us for more information or by clicking and completing the form "Online Enquiry" for more information.

 1 . Imports / Exports / Shipping Procedures / Exemptions / Customs Compliance
 2 . Malaysian Customs Procedures, Shipping Documentations, Letter of Credits, Understanding of Incoterms 2010 & Dangerous Goods Declarations
 3 . Malaysian Customs Procedures & Shipping Documentations
 4 . International Customs Procedures
 5 . Dangerous Goods Procedures
 6 . Letters of Credits (L.C)
 7 . Understanding Incoterms 2010
 8 . Goods & Services Tax Procedures (GST) In Malaysia
 9 . Shipping & Shipping Costs & Freights Handling
 10 . L.C. & Trade Documentation
 11 . Coaching & Team Building
 12 . Labour Laws & Industrial Relations
 13 . Domestic Inquiry, Disciplinary Action & Termination
 14 . Professional Risk & Security Management
 15 . Business Ethics & Etiquette
 16 . Time & Stress Management
 17 . Mind & Mental
 18 . HR & Business Management
 19 . Payroll Management
 20 . HR Policy & Handbook
 21 . Accounting & Finance
 22 . Taxation & Debt Recovery
 23 . Cargo Crime Research & Criminal Investigation
 24 . Private Investigation
 25 . Health & Safety
 26 . ISO & Quality
 27 . Supply Chain Management Towards World Class Cost Management
 28 . Project Management
 29 . Office Management
 30 . Manufacturing Operations
 31 . Oil & Gas
 32 . IT, Programming, Web Designing, Graphic, Applications etc.
 33 . Train-The-Trainer
 34 . Clerical Development Program
 35 . Customer Service, Telephone Techniques and Grooming
 36 . Dynamic Personal Development
 37 . Effective Leadership Skills
 38 . Effective Office Administrator Skills & Practices
 39 . Multi Tasking Skills
 40 . Office & Clerical Development Program
 41 . Personal & Professional Strengthening
 42 . Positive Working Attitude
 43 . A Professional Secretary
 44 . Reach-Up for Excellence
 45 . Stress Management
 46 . Supervisory for Non- Supervisors
 47 . Coaching & Teambuilding
 48 . Effective Purchasing, Inventory & Store Management
 49 . Advanced Statistical Process Control (SPC)
 50 . Cost of Poor Quality (COP)
 51 . Effective Inventory & Store Management
 52 . Failure Mode and Effects Analysis (FMEA)
 53 . Key Six Sigma Tools For Improvements
 54 . Measurement Systems Analysis (MSN)
 55 . Sampling Techniques
 56 . Statistical Forecasting
 57 . Six Sigma-Black Belt
 58 . Design Of Experiments (DOE)
 59 . Effective Data Analysis For Good Decision Making
 60 . Six Sigma-Green Belt
 61 . Lean Manufacturing
 62 . Mistake Proofing / Poka Yoke
 63 . Production Planning, Scheduling & Control
 64 . Statistical Process Control (SPC)
 65 . The Employment Act 1955 & Regulations For Non-Legal HR Managers & Executives
 66 . Finance For Non-Finance Managers, Executives & Officers
 67 . Understanding The Fundamentals Of Costing & Budgeting
 68 . Effective Book- Keeping Skills
 69 . Manufacturing Strategies: Cost Reduction Without People Reduction
 70 . Effective Inventory & Store Management
 71 . Effective QCC & 7 QCC Tools
 72 . Effective Warehouse And Inventory Cost Management
 73 . Essential Outstanding Management Skills
 74 . Fire Safety Awareness & Emergency Response Team
 75 . Managing Store / Warehouse Operations Effectively
 76 . Project Planning & Control Using Oracle Primavera P6
 77 . Project Planning & Control Using Ms Project 2010
 78 . Seven Leadership Skills Of Highly Effective Supervisors
 79 . Speed Reading & Memory Skills
 80 . Stress & Emotional Management At Work Place
 81 . Creative Thinking & Problem Solving Skills
 82 . “A Complaint Is A Gift”, Turning Complaints Into Opportunities
 83 . Behaviour Based Interviewing Skills
 84 . Handling Difficult and Demanding Customers For Maximizing The Returns
 85 . Problem Analysis & Creative Decision Making
 86 . CLEAR: Communicating For Leadership Effectiveness And Results
 87 . Preparing The Payroll & Administering According To The Malaysian Labour Laws
 88 . Entrepreneur Mindset – Developing Entrepreneurial Leadership Mindset
 89 . Understanding Key Performance Indicators – For Organizational Success
 90 . Behaviour & Competency- based interviewing & selection Skills Workshops
 91 . Assertive Communication Skills
 92 . Customer Service Excellence
 93 . Management Review And Understanding Key Performance Indicators (KPI) And Key Results Area (KRA)
 94 . Performance Appraisal Management
 95 . Project Management Tools And Techniques
 96 . Strategic Talent Management
 97 . 8 Discipline (8D) Problem Solving
 98 . Forklift Truck Safety Management
 99 . OSH Workshop For Safety & Health Committee
 100 . 5S For Safety
 101 . Practical Kaizen For Continuous Improvement
 102 . Project Control & Techniques Workshop
 103 . Drawing Up A Pay Structure And Benefits Package
 104 . Effective Credit Control And Cash Management
 105 . Protecting Your Letter of Credit Payment in Turbulent Times: Documentation and Procedure Protecting Your International Trade Payment
 106 . Strategic Selection of Incoterms 2010 to Protect your International Sale
 107 . Effective Credit Control Policies & Bad Debts Collection Techniques
 108 . How To Read, Analyze & Use Financial Statements Accurately
 109 . Managing Full Set Of Accounts / Bookkeeping Effectively
 110 . Welcome To Hr!
 111 . How To Prepare The Payroll +Tax Under The Malaysian Laws Workshop
 112 . HR Policies & The Employee Handbook
 113 . The Professional Hr Administrator Workshop
 114 . Employment Act 1955, SOCSO Act 1969 & EPF Act 1991
 115 . How To Prepare The Payroll According To The Laws In Malaysia?
 116 . HRM For Managers & Executives
 117 . Employers & Employees Relationship for Enhancing Productivity
 118 . Understanding Malaysian Employment Act 1955 - Industrial Relations Act 1967.
 119 . How to Conduct The Domestic Inquiry?
 120 . Payroll Obligations Under The EPF, SOCSO & Income Tax Acts For Payroll Administrators
 121 . Interviewing, Selection & Hiring: How To Get The Right Person For The Right Job
 122 . HR for Non-HR Workshop
 123 . The Human Resource Management Workshop
 124 . Stepping Into HR Workshop
 125 . Setting Up A New HR Department Workshop
 126 . The Professional HR Administrator Workshop
 127 . HR Policies & The Employee Handbook Workshop
 128 . Managing the New Probationer Workshop: Confirm, Extend Or Terminate?
 129 . Managing Absenteeism, Difficult Employees & Counselling Skills
 130 . Misconduct In Employment, Disciplinary Procedures, Court’s Views
 131 . Recruitment & Selection Skills Workshop
 132 . Behaviour and Competency-based Interviewing & Selection Skills Workshop
 133 . Job Hunting Skills for Retrenched Employees Workshop
 134 . Job Hunting Skills for Fresh Graduates Workshop
 135 . Identifying Training Needs (TNA) & Conducting Training Workshop
 136 . Effective Coaching & Counselling Skills Workshop
 137 . Performance Appraisal & Management Workshop
 138 . Compensation & Benefits Management Workshop
 139 . Handling the Non-Performer & Dismissal Workshop
 140 . Handling Misconduct & Dismissal Workshop
 141 . The Domestic Inquiry Workshop
 142 . The Humane and Legal Aspects of Carrying Out A Retrenchment Exercise Workshop
 143 . The Employment Act 1955 (EA) Workshop for Line Managers (updated 2013)
 144 . Administrating the Employment Act 1955 and Labour Ordinances of Sabah & Sarawak Workshop (updated 2013)
 145 . Administrating The Employment Act 1955 & Taking Disciplinary Action Workshop (updated 2013)
 146 . Industrial Relations Act 1967 & Management Workshop
 147 . The EA, SOCSO & EPF Acts Workshop for HR (updated 2013)
 148 . Commonsense Problem Solving and Decision Making Skills Workshop for Every Executive & Supervisor
 149 . The Managerial Competencies for Executives Workshop (MCE)
 150 . 7 Practices for Highly Effective Executives Workshop
 151 . 8 Principles for Highly Effective Executives Workshop
 152 . Becoming A Competent Supervisor Workshop
 153 . Effective Office Skills for Administrative Staff Workshop
 154 . Domestic Inquiry , Proceedings & Report Findings
 155 . High Impact Sales Techniques
 156 . Stress & Emotional Management At Workplace
 157 . High Impact Creative Thinking Skills
 158 . ITIL V 2011 Foundation For IT Service Management
 159 . High Impact Office Management
 160 . High Impact Positive Work Attitude Workshop
 161 . High Impact Process Model(CMMI)
 162 . Fundamentals of Risk Management
 163 . High Impact Stress Management
 164 . High Impact Increasing Employee Productivity
 165 . High Impact Phone Etiquette Excellence
 166 . High Impact Problem Solving & Decisions Making Skills
 167 . High Impact Project Management Basics
 168 . High Impact Speed Reading & Memory Skills
 169 . High Impact Time Management
 170 . Maximizing Profits By Optimizing Marketing
 171 . Clerical Skills Development For Administration Clerks & Assistants
 172 . Customer Relationship Management
 173 . Developing Effective Managerial Skills
 174 . Effective Supervisory Management Skills
 175 . Managing Change Effectively
 176 . Winning Negotiations Skills
 177 . Sales Negotiations Skills
 178 . Basic English Grammar To Speak Better
 179 . Business English Communication Skills
 180 . Business English Communication Skills
 181 . Speaking English Confidently At The Workplace
 182 . Write Confidently Using Plain English
 183 . Writing Reports And Proposals
 184 . Effective Email Writing Skills
 185 . Writing Effective Letters and Emails
 186 . Drafting Business Letters, Emails, Reports & Minutes Workshop
 187 . Business Writing Skills for HR Executives Workshop
 188 . Verbal Presentation Skills: The Toast Master’s Workshop
 189 . Your- My English” Intensive Workshop (for Executives & Secretaries)
 190 . Perfect Our English” Intensive Workshop (for Executives & Secretaries)
 191 . “Getting Your Simple Tenses Right” Intensive Workshop (for Executives & Secretaries)
 192 . “Perfecting Your Tenses Perfectly” Intensive Workshop (for Executives & Secretaries)
 193 . Intensive Basic Communicational English for Executives & Secretaries Workshop
 194 . Intensive Basic Communicational English for Front-liners Workshop
 195 . Intensive Basic Communicational English for Support Staff Workshop
 196 . Intensive Basic Communicational English for Operators Workshop
 197 . Public Speaking & Writing Skills
 198 . Business English & Communicative English
 199 . Effective Communication & Interpersonal Skills
 200 . Customer Service Excellence Skills For Front Liners Workshop
 201 . High Impact Effective Interpersonal Communications Skills
 202 . High Impact Phone Etiquette Excellence
 203 . Delivering Outstanding Customer Service & Handling Complaints Effectively
 204 . Professional Grooming & Etiquette
 205 . Professional Telephone Skills At Work
 206 . Customer Complaints & Investigation Techniques
 207 . Pengurusan Stor Dan Inventori Secara Berkesan
 208 .  Kefahaman Akta Kerja 1955 Dan Peraturan
 209 . Teknik Pengurusan Perkhidmatan Pelanggan Yang Cemerlang
 210 . Budaya Kerja Positif – pemantapan dan kecemerlangan diri
 211 . Pengurusan Masa Yang Berkesan
 212 . Peningkatan Professionalisme Dalam Peyeliaan yang Berkesan
 213 . Kemahiran Pengurusan Masa & Dokumen Yang Berkesan
 214 . Membentuk Kecemerlangan Peribadi Melalui Nilai-Nilai Organisasi
 215 . Membina Imej Positif & Etika Profesional
 216 . Membina & Memotivasi Penyelia & Ketua Kumpulan
 217 . Membina Kemahiran Penyelia & Ketua Kumpulan yang Berkesan
 218 . Minda & Sikap Kerja Positif
 219 . Motivasi - Pembangunan Diri Kearah Kecemerlangan Prestasi
 220 . Peningkatan Kemahiran Perkeranian & Pengurusan Masa Di Pejabat
 221 . Peningkatan Kemahiran Perkeranian & Pentadbiran di Pejabat
 222 . Sikap Kerja Positif
 223 . Kemahiran Pengurusan Masa & Dokumen Yang Berkesan
 224 . Membentuk Kecemerlangan Peribadi Melalui Nilai-Nilai Organisasi
 225 . Membina Imej Positif & Etika Profesional
 226 . Membina & Memotivasi Penyelia & Ketua Kumpulan
 227 . Membina Kemahiran Penyelia & Ketua Kumpulan yang Berkesan
 228 . Peningkatan Kemahiran Perkeranian & Pengurusan Masa Di Pejabat
 229 . Peningkatan Kemahiran Perkeranian & Pentadbiran di Pejabat
 230 . Many more…..