603 7846 9008 / + (6) 019 6433 368
+ 6 03 9235 1000 / + 6 03 7846 4121
TRAINING PROGRAMS
WCS / Training Programs
 1 . Imports / Exports / Shipping Procedures / Exemptions / Customs Compliance
 2 . Malaysian Customs Procedures, Shipping Documentations, Letter of Credits, Understanding of Incoterms 2010 & Dangerous Goods Declarations
 3 . International Customs Procedures
 4 . Dangerous Goods Procedures
 5 . Letters of Credits (L.C)
 6 . Understanding Incoterms 2010
 7 . Goods & Services Tax Procedures (GST) In Malaysia
 8 . Shipping & Shipping Costs & Freights Handling
 9 . Coaching & Team Building
 10 . Labour Laws & Industrial Relations
 11 . Domestic Inquiry, Disciplinary Action & Termination
 12 . Professional Risk & Security Management
 13 . Business Ethics & Etiquette
 14 . Time & Stress Management
 15 . Mind & Mental
 16 . HR & Business Management
 17 . Payroll Management
 18 . HR Policy & Handbook
 19 . Accounting & Finance
 20 . Taxation & Debt Recovery
 21 . Cargo Crime Research & Criminal Investigation
 22 . Private Investigation
 23 . Health & Safety
 24 . ISO & Quality
 25 . Supply Chain Management Towards World Class Cost Management
 26 . Project Management
 27 . Office Management
 28 . Manufacturing Operations
 29 . Oil & Gas
 30 . IT, Programming, Web Designing, Graphic, Applications etc.
 31 . Train-The-Trainer
 32 . Clerical Development Program
 33 . Customer Service, Telephone Techniques and Grooming
 34 . Dynamic Personal Development
 35 . Effective Leadership Skills
 36 . Effective Office Administrator Skills & Practices
 37 . Multi Tasking Skills
 38 . Office & Clerical Development Program
 39 . Personal & Professional Strengthening
 40 . Positive Working Attitude
 41 . A Professional Secretary
 42 . Reach-Up for Excellence
 43 . Stress Management
 44 . Supervisory for Non- Supervisors
 45 . Coaching & Teambuilding
 46 . Effective Purchasing, Inventory & Store Management
 47 . Advanced Statistical Process Control (SPC
 48 . Cost of Poor Quality (COP)
 49 . Effective Inventory & Store Management
 50 . Failure Mode and Effects Analysis (FMEA)
 51 . Key Six Sigma Tools For Improvements
 52 . Measurement Systems Analysis (MSN)
 53 . Sampling Techniques
 54 . Statistical Forecasting
 55 . Six Sigma-Black Belt
 56 . Design Of Experiments (DOE)
 57 . Effective Data Analysis For Good Decision Making
 58 . Six Sigma-Green Belt
 59 . Lean Manufacturing
 60 . Mistake Proofing / Poka Yoke
 61 . Production Planning, Scheduling & Control
 62 . Statistical Process Control (SPC)
 63 . The Employment Act 1955 & Regulations For Non-Legal HR Managers & Executives
 64 . Finance For Non-Finance Managers, Executives & Officers
 65 . Understanding The Fundamentals Of Costing & Budgeting
 66 . Effective Book- Keeping Skills
 67 . Manufacturing Strategies: Cost Reduction Without People Reduction
 68 . Effective Inventory & Store Management
 69 . Effective QCC & 7 QCC Tools
 70 . Effective Warehouse And Inventory Cost Management
 71 . Essential Outstanding Management Skills
 72 . Fire Safety Awareness & Emergency Response Team
 73 . Managing Store / Warehouse Operations Effectively
 74 . Project Planning & Control Using Oracle Primavera P6
 75 . Project Planning & Control Using Ms Project 2010
 76 . Seven Leadership Skills Of Highly Effective Supervisors
 77 . Speed Reading & Memory Skills
 78 . Stress & Emotional Management At Work Place
 79 . Creative Thinking & Problem Solving Skills
 80 . A COMPLAINT IS GIFT, Turning Complaints Into Opportunities
 81 . Behaviour Based Interviewing Skills
 82 . Handling Difficult and Demanding Customers – Maximizing The Returns
 83 . Problem Analysis & Creative Decision Making
 84 . CLEAR: Communicating For Leadership Effectiveness And Results
 85 . Preparing The Payroll & Administering According To The Malaysian Labour Laws
 86 . ENTREPRENEUR MINDSET – Developing Entrepreneurial Leadership Mindset
 87 . Understanding Key Performance Indicators – For Organizational Success
 88 . Behaviour & Competency- based interviewing & selection Skills Workshops
 89 . Assertive Communication Skills
 90 . Customer Service Excellence
 91 . Management Review And Understanding Key Performance Indicators (KPI) And Key Results Area (KRA)
 92 . Performance Appraisal Management
 93 . Project Management Tools And Techniques
 94 . Strategic Talent Management
 95 . 8 Discipline (8D) Problem Solving
 96 . Forklift Truck Safety Management
 97 . OSH Workshop For Safety & Health Committee
 98 . Drawing Up A Pay Structure And Benefits Package
 99 . Effective Credit Control And Cash Management
 100 . Protecting Your Letter of Credit Payment in Turbulent Times:
 101 . Strategic Selection of Incoterms 2010 to Protect your International Sale
 102 . Effective Credit Control Policies & Bad Debts Collection Techniques
 103 . How To Read, Analyze & Use Financial Statements Accurately
 104 . Managing Full Set Of Accounts / Bookkeeping Effectively
 105 . Welcome To Hr!
 106 . How To Prepare The Payroll +Tax Under The Malaysian Laws Workshop
 107 . HR Policies & The Employee Handbook
 108 . The Professional Hr Administrator Workshop
 109 . Employment Act 1955, SOCSO Act 1969 & EPF Act 1991
 110 . How To Prepare The Payroll According To The Laws In Malaysia?
 111 . HRM For Managers & Executives
 112 . Employers & Employees Relationship for Enhancing Productivity
 113 . Understanding Malaysian Employment Act 1955 - Industrial Relations Act 1967.
 114 . How to Conduct The Domestic Inquiry?
 115 . Payroll Obligations Under The EPF, SOCSO & Income Tax Acts For Payroll Administrators
 116 . Interviewing, Selection & Hiring: How To Get The Right Person For The Right Job
 117 . HR for Non-HR Workshop
 118 . The Human Resource Management Workshop
 119 . Stepping Into HR Workshop
 120 . Setting Up A New HR Department Workshop
 121 . The Professional HR Administrator Workshop
 122 . HR Policies & The Employee Handbook Workshop
 123 . Managing the New Probationer Workshop: Confirm, Extend Or Terminate?
 124 . Managing Absenteeism, Difficult Employees & Counseling Skills
 125 . Misconduct In Employment, Disciplinary Procedures, Court’s Views
 126 . Recruitment & Selection Skills Workshop
 127 . Behavior and Competency-based Interviewing & Selection Skills Workshop
 128 . Job Hunting Skills for Retrenched Employees Workshop
 129 . Job Hunting Skills for Fresh Graduates Workshop
 130 . Identifying Training Needs (TNA) & Conducting Training Workshop
 131 . Effective Coaching & Counseling Skills Workshop
 132 . Performance Appraisal & Management Workshop
 133 . Compensation & Benefits Management Workshop
 134 . Handling the Non-Performer & Dismissal Workshop
 135 . Handling Misconduct & Dismissal Workshop
 136 . The Domestic Inquiry Workshop
 137 . The Humane and Legal Aspects of Carrying Out A Retrenchment Exercise Workshop
 138 . The Employment Act 1955 (EA) Workshop for Line Managers (updated 2013)
 139 . Administrating the Employment Act 1955 and Labour Ordinances of Sabah & Sarawak Workshop (updated 2013)
 140 . Administrating The Employment Act 1955 & Taking Disciplinary Action Workshop (updated 2013)
 141 . Industrial Relations Act 1967 & Management Workshop
 142 . The EA, SOCSO & EPF Acts Workshop for HR (updated 2013)
 143 . Commonsense Problem Solving and Decision Making Skills Workshop for Every Executive & Supervisor
 144 . The Managerial Competencies for Executives Workshop (MCE)
 145 . 7 Practices for Highly Effective Executives Workshop
 146 . 8 Principles for Highly Effective Executives Workshop
 147 . Becoming A Competent Supervisor Workshop
 148 . Effective Office Skills for Administrative Staff Workshop
 149 . Domestic Inquiry , Proceedings & Report Findings
 150 . Improving Productivity Through Quality Improvement And Cost / Waste Reduction
 151 . High Impact Sales Techniques
 152 . Stress & Emotional Management At Workplace
 153 . High Impact Creative Thinking Skills
 154 . ITIL V 2011 Foundation For IT Service Management
 155 . High Impact Office Management
 156 . High Impact Positive Work Attitude Workshop
 157 . High Impact Process Model(CMMI)
 158 . Fundamentals of Risk Management
 159 . High Impact Stress Management
 160 . High Impact Increasing Employee Productivity
 161 . High Impact Phone Etiquette Excellence
 162 . High Impact Problem Solving & Decisions Making Skills
 163 . High Impact Project Management Basics
 164 . High Impact Speed Reading & Memory Skills
 165 . High Impact Time Management
 166 . Maximizing Profits By Optimizing Marketing
 167 . Clerical Skills Development For Administration Clerks & Assistants
 168 . Customer Relationship Management
 169 . Developing Effective Managerial Skills
 170 . Effective Supervisory Management Skills
 171 . Managing Change Effectively
 172 . Winning Negotiations Skills
 173 . Sales Negotiations Skills
 174 . Basic English Grammar To Speak Better
 175 . Business English Communication Skills
 176 . Business English Communication Skills
 177 . Speaking English Confidently At The Workplace
 178 . Write Confidently Using Plain English
 179 . Writing Reports And Proposals
 180 . Effective Email Writing Skills
 181 . Writing Effective Letters and Emails
 182 . Drafting Business Letters, Emails, Reports & Minutes Workshop
 183 . Business Writing Skills for HR Executives Workshop
 184 . Verbal Presentation Skills: The Toast Master’s Workshop
 185 . Your- My English” Intensive Workshop (for Executives & Secretaries)
 186 . Perfect Our English” Intensive Workshop (for Executives & Secretaries)
 187 . “Getting Your Simple Tenses Right” Intensive Workshop (for Executives & Secretaries)
 188 . “Perfecting Your Tenses Perfectly” Intensive Workshop (for Executives & Secretaries)
 189 . Intensive Basic Communicational English for Executives & Secretaries Workshop
 190 . Intensive Basic Communicational English for Front-liners Workshop
 191 . Intensive Basic Communicational English for Support Staff Workshop
 192 . Intensive Basic Communicational English for Operators Workshop
 193 . Public Speaking & Writing Skills
 194 . Business English & Communicative English
 195 . Effective Communication & Interpersonal Skills
 196 . Customer Service Excellence Skills for Front Liners Workshop
 197 . High Impact Effective Interpersonal Communications Skills
 198 . High Impact Phone Etiquette Excellence
 199 . Delivering Outstanding Customer Service & Handling Complaints Effectively
 200 . Professional Grooming & Etiquette
 201 . Professional Telephone Skills At Work
 202 . Customer Complaints & Investigation Techniques
 203 . Pengurusan Stor Dan Inventori Secara Berkesan
 204 . Kefahaman Akta Kerja 1955 Dan Peraturan
 205 . Teknik Pengurusan Perkhidmatan Pelanggan Yang Cemerlang
 206 . Budaya Kerja Positif – pemantapan dan kecemerlangan diri
 207 . Pengurusan Masa Yang Berkesan
 208 . Peningkatan Professionalisme Dalam Peyeliaan yang Berkesan
 209 . Kemahiran Pengurusan Masa & Dokumen Yang Berkesan
 210 . Membentuk Kecemerlangan Peribadi Melalui Nilai-Nilai Organisasi
 211 . Membina Imej Positif & Etika Profesional
 212 . Membina & Memotivasi Penyelia & Ketua Kumpulan
 213 . Membina Kemahiran Penyelia & Ketua Kumpulan yang Berkesan
 214 . Minda Dan Sikap Kerja Positif
 215 . Motivasi - Pembangunan Diri Kearah Kecemerlangan Prestasi
 216 . Peningkatan Kemahiran Perkeranian & Pengurusan Masa Di Pejabat
 217 . Peningkatan Kemahiran Perkeranian & Pentadbiran di Pejabat
 218 . Sikap Kerja Positif
 219 . Kemahiran Pengurusan Masa & Dokumen Yang Berkesan
 220 . Membentuk Kecemerlangan Peribadi Melalui Nilai-Nilai Organisasi
 221 . Membina Imej Positif & Etika Profesional
 222 . Membina & Memotivasi Penyelia & Ketua Kumpulan
 223 . Membina Kemahiran Penyelia & Ketua Kumpulan yang Berkesan
 224 . Peningkatan Kemahiran Perkeranian & Pengurusan Masa Di Pejabat
 225 . Peningkatan Kemahiran Perkeranian & Pentadbiran di Pejabat
 226 . Many More…..